These technologies bring a mix of peril and promise as they may promote and nurture desirable citizenship behaviors or may do the very opposite, spawning a generation content with the glib, the superficial and the well-packaged.
We must be on guard against the onset of "mentalsoftness" characterized by a preference for platitudes, near truths, slogans, jingles, catch phrases and buzzwords as well as vulnerability to propaganda, demagoguery and mass movements based on appeals to emotions, fears and prejudice.
Smart uses of new technologies such as mind-mapping software combined with strong questioning and the pursuit of "difficult truths" can serve as antidotes to the disturbing cultural drift brought on by an uncritical embrace of all things new and digital.
MentalSoftness™ is a term I coined in May, 2000. (See FNO, May, 2000, "Beyond Information Power.").